Terms & Conditions

Welcome to our online store! Rainbow Catering Equipment and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

Terms And Conditions

 Definitions


1.1 “Customer” means the person who accepts a quotation of the Company for the sale of Goods or whose order for the Goods is accepted by the Company.

1.2 “Company” means Rainbow Imports Ltd registered in England. Registered address: 46a Westborough, Scarborough, North Yorkshire, YO11 1UN under number 06416718 T/A Rainbow Catering Equipment.


1.3 “Conditions” means the standard terms and conditions of sale set out in this document and (unless the context otherwise requires) includes any special terms and conditions agreed in writing between the customer and the Company.


1.4 Any reference in these Conditions to any provision of a statute shall be construed as a reference to that provision as amended, re-enacted or extended at the relevant time.


1.5 The headings in these Conditions are for convenience only and shall not affect their interpretation.



Basis of Sale


2.1 Unless otherwise agreed, all sales made by the Company and purchases made by the customer are made under these Conditions.


2.2 No variation to these Conditions shall be binding unless agreed in writing between authorised representatives of the Customer or the Company.


2.3 The Customer shall ensure that the capacity and performance of any goods purchased are suitable for the Customers purpose.


2.4 Any typographical, clerical or other error or omission in any sales literature, brochure, quotation, price list, acceptance of offer, invoice or other document or information issued by the Company shall be subject to correction without any liability on the part of the Company.



Price


3.1 The Company reserves the right, by giving notice to the Customer at any time before delivery, to increase the price of the Goods to reflect any increase in the cost to the Company which is due to any factor beyond the control of the Company, any change in delivery dates, quantities or specifications for the goods which is requested by the Customer, or any delay cause by any instructions of the Customer or failure of the Customer to give the Company adequate information or instructions.
3.2 The price is exclusive of any applicable value added tax, which the customer shall be additionally liable to pay the Company.

Terms of Payment


4.1 A Customer who does not hold an authorised credit card facility with the Company will be required to pay for the goods prior to delivery. The Company reserves the right to request cleared funds prior to delivery depending on the nature and the amount of the goods ordered.


4.2 A Customer who holds an authorised credit account, which is being maintained in accordance with the Company’s terms and within the credit limit set, shall pay for any goods at the time of ordering.


4.3 We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.



Delivery

5.1 Goods held in our warehouse will be scheduled for delivery on the UK mainland in accordance with the carriage options selected when ordering.
Parts Carriage

5.2 Carriage shall be charged at the rate selected when ordering plus value added tax at the current rate.


- Orders under £75.00 Ex Vat - £7.95 + VAT


- Orders Over £75.00 Ex Vat FOC

Standard Delivery is a 3-4 day Service
 
Surcharges apply to

Scottish Highlands Postcodes-


IV – All
KW1-14
PA34, 37, 38, 39
PH19-26, 30-41, 49 & 50
Northern / Southern Ireland
Cornwall / Devon
Isle of Wight / Isle of Man



Return of Goods


6.1 Any goods which have been specially made or are not normally stocked by Rainbow Catering Equipment are non returnable unless defective. All other Goods will incur a minimum 25% restocking charge and carriage back to the Company.


6.2 Any goods which are returned will only be accepted, subject to the above, within 7 days of delivery to the Customer provided that the goods are returned unused, in perfect condition, and in the original packaging.


6.3 The Customer must contact the Company for authorisation to return goods. Any goods returned to the Company without authorisation or which are not in the condition set out above will be rejected and returned to the Customer at their cost.



Risk and Title

7.1 Notwithstanding delivery and the passing of risk in the goods, or any other provision of these Conditions, the title of these goods shall not pass to the Customer till the Company has received in cash or cleared funds payment in full of the price of the goods and all other goods agreed to be sold by the Company to the Customer for which payment is then due.


7.2 Risk or loss or damage to the goods shall pass to the Customer upon delivery.


7.3 Claims for damage to goods must be noted at the time of delivery and notified to the company in writing, within 24 hours of delivery to the customer.



Warranties and Liabilities


8.1 Subject to the conditions set out below, the Company warrants that the goods will correspond with their specification at the time of delivery and will be free from defects in material and workmanship for a minimum period of 3 months from the date of delivery.


8.2 The above warranty is given by the Company subject to the following conditions:


8.3.1 The Company shall be under no liability in respect of any defect in the goods arising from any input material or other drawing, design or specification supplied by the customer.


8.3.2 The Company shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, operator error, abnormal working conditions, failure to follow the Company’s or manufacturer’s instructions (whether oral or in writing), misuse or alteration or repair of the goods without the Company’s approval.


8.3.3 The Company shall be under no liability under the above warranty (or any other warranty, condition or guarantee) until the total price of the goods has been paid in full.
8.3.4 The Company shall be under no liability under the above warranty if the goods are not serviced and maintained in accordance with manufacturer’s and Health and Safety Executive recommendations.
8.3.5 The above warranty does not extend to glass, door seals, bulbs and consumables supplied by the Company as part of the goods or otherwise. Scale related problems are not covered by warranty.


8.4 Subject as expressly provided in these Conditions all warranties, conditions or other terms implied by statute or common law are excluded.


8.5 Where any valid claim in respect of any goods which is based on any defect in the quality or condition of the goods or their failure to meet specification is notified to the Company in accordance of the warranty set out in the condition 7, the Company shall, or arrange for the Manufacturer to repair or, at the Company’s sole discretion, to replace the goods (or the part in question) free of charge or, at the Company’s sole discretion, refund to the Customer the price of the goods (or a proportionate part of the price), but the Company shall have no further liability to the Customer.


8.6 Subject as expressly provided in these Conditions, the Company shall not be liable to the Customer by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under express terms of the Contract, for:
8.6.1 Any loss of profit, business, contracts, revenues, or anticipated savings: or


8.6.2 Any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (Whether caused by the negligence of the Company, its employees or agents or otherwise) which arise out of or in connect with the supply of the goods or its use or resale by the Customer.



General


9.1 The Contract shall be governed by the laws of England, and the customer agrees to submit to the exclusive jurisdiction of the English Courts.